Website Privacy Policy

Last Revised: 25th September 2023

This website, including all sub-domains, is owned and operated by Age A.G. (UK) Ltd, either directly or through one of its subsidiaries ("us", "we", "AgeGroup "or "Company"). We respect the privacy of our users (each, "you" or "User") and are committed to protect the privacy of Users who access, visit, use or engage with our website(s), available at https://www.aarpalternative.com/ the "Services").

We have prepared this Privacy Policy to outline our practices with respect to collecting, using and disclosing your information when you use the Services.

We encourage you to read this Privacy Policy carefully and use it to make informed decisions. By using the Services, you agree to the terms of this Privacy Policy and your continued use of the Services constitutes your ongoing agreement to the Privacy Policy.

This Privacy Policy is a part of our Terms of Service, available at https://www.aarpalternative.com/website-terms-of-use and is incorporated therein by reference.

In this Privacy Policy you will read about, among other things:

What type of information we collect
Cookies and other technologies
How we use the information
With whom we share the information and for what purpose
International transfer
How long we retain information for
Your privacy rights
How we protect your information
Advertisements and Marketing
Minors
How to contact us

What type of information we collect?

We collect two types of data from you: Personal Information ("Personal Information") and non-Personal Information. Personal Information means any information which may potentially allow your identification with reasonable means (for example, email address or name). Non-Personal Information, by contrast, can be defined as any information that does not relate to an identified or identifiable natural person. This may include, for example, your aggregated usage information and technical information transmitted by your device (e.g. the device you use, the type of browser and operating system your device uses, language preference, access time, etc.), and in order to enhance the functionality of the Services. We may also collect information about your activity on the Services (e.g., mouse movements, mouse clicks, actions, online browsing etc.). This section sets out how and when we collect those types of data from you.

We may collect the following Personal Information:

Account Information: When you subscribe to the Services, you will be asked to provide us certain details about yourself, including your name and email address. If you choose to log in, access or otherwise connect to the Services through a third party (such as Google or Facebook), we may collect Personal Data (e.g. full name and email address) associated with that this service, as the service allows us to access.
Voluntary Information: We may collect information which you provide us voluntarily. Further, we may collect information when you respond to communications from us, communicate with us via email or share additional information about yourself through your use of the Services. We may also collect the feedback, suggestions, complaints, bugs and reports which you send to us.
Usage Information: When you use our Services, we collect technical information about your interaction with our Services. Such information may include IP address, unique identifiers (e.g. MAC address) as well as other information which relates to your activity in the Services.

For the avoidance of doubt, if we combine Personal Information with Non-personal Information, the combined information will be treated as Personal Information as long as it remains combined.

Cookies and other technologies

We may use cookies and other technologies or methods of web and mobile analysis (e.g., pixels) to gather, store, and track certain information related with your access to and activity through the Services, including when you visit our website(s).

A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and may be used for various different purposes. These purposes include, among other things, allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and the Services quicker, easier and smoother.

We may use the following types of cookies:

Session Cookies which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed.
Persistent Cookies which are saved on your device for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to identify who you are for repeated visits (for instance, to allow us to store your preferences for the next sign-in).
Third-Party Cookies which are set by other online services that run content on the page you view on your browser (for example, by third party advertising companies who monitor and analyze our website access).

We also use a tool called Google Analytics to collect information about your use of the Services. Google Analytics collects information such as how often users access the Services, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your use of the Services is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

You may remove the cookies by following the instructions of your device preferences or browser settings. However, if you choose to disable cookies, some features of the Services may not operate properly and your online experience may be limited. For further information about the cookies we use, please see our Cookie Policy.

How we use the information

We use and share Personal Information in the manners described in this Privacy Policy. In addition to the purposes listed above, the information we collect, which may include your Personal Information, is used for any of the following purposes:

To communicate with you and to keep you informed of our latest updates;
To set up your account, to the extent applicable, and to provide the Services;
To identify and authenticate your access to certain features of the Services;
To perform research or to conduct analytics in order to improve and customize the Services to your needs and interests;
To support and troubleshoot the Services and to respond to your queries;
To investigate and resolve disputes in connection with your use of the Services;
To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Services; and
To investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request.

With whom we share the information and for what purpose

We do not rent, sell, or share your Personal Information with third-parties except as described in this Privacy Policy.

We may share information, including Personal Information, with the following recipients: (i) third party services that you choose to connect to your account on our Service; (ii) our subsidiaries and affiliated companies; (iii) subcontractors and other third-party service providers; (iv) auditors or advisers of our business processes; and (v) any potential purchasers or investors in the Company. In the event of a corporate transaction (e.g., sale of a substantial part of our business, merger, consolidation or asset sale of an asset or transfer in the operation thereof), the acquiring company or transferee will assume the rights and obligations as described in this Privacy Policy.

In addition to the purposes listed in this Privacy Policy, we may share Personal Information with our recipients for any of the following purposes: (i) storing or processing Personal Information on our behalf (e.g., cloud computing service providers); (ii) processing such information to assist us with our business operations; (iii) performing research, technical diagnostics, personalization and analytics.

We may also disclose Personal Information, or any information you submitted via the Services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies, including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our affiliates, our Users, yourself or any third-party; (vi) for the purpose of collaborating with law enforcement agencies; and (vii) in case we find it necessary in order to enforce intellectual property or other legal rights.

Third-party collection of information

Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties via the Services (e.g., by connecting your account on the Service with third party services or by clicking on a link to any other website or location) or via other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them.

You acknowledge that we are not responsible for the products, services, or descriptions of products or services that you receive from third-party sites or to the content or privacy practices of those sites, and that this Privacy Policy does not apply to any such third-party products and services. You are knowingly and voluntarily assuming all risks of using third-party sites to purchase products and services. You agree that we shall have no liability whatsoever with respect to such third-party sites and your usage of them.

International transfer

Since we operate globally, Personal Information may be stored and processed in various countries worldwide. We may transfer your Personal Information to countries other than your own jurisdiction, including to the United States. These countries' data protection rules may differ from those in your country. We will take appropriate measures to ensure our transfers of Personal Information comply with applicable data protection laws.

How long we retain the information for

We will retain your Personal Information for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

Your Rights

Certain jurisdictions provide users with certain statutory rights with respect to their Personal Information. Subject to exemptions provided by law, and with proper identification, you may have some/all of the following rights available to you:

Right to see what, if any, personal information about you we have;
Right to change or update any Personal Information relating to you. For example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted);
Right to request that we erase information about you (subject to any other legal obligation that may require us to keep the information);
Right to restrict us from processing information pertaining to you; and
Right to export information in a portable format;

If you wish to exercise any of these rights, please contact us at: privacy@aarpalternative.com. When handling your request, we may ask for additional information to confirm your identity (which may include personal information). However, please note that if you choose not to allow us to process your personal information, we may not be able to provide you the Services.

If you wish to raise a complaint on how we have handled your Personal Information, please contact us directly at privacy@aarpalternative.com. If you are not satisfied with our response or believe we are collecting or processing your Personal Information not in accordance with applicable law, you can complain to your applicable data protection authority.

How we protect your information

We take great care in implementing and maintaining the security of the Services and your information. We employ industry standard procedures and policies to ensure the safety of your information, and prevent unauthorized use of any such information. While we seek to protect your information, we cannot guarantee the security of any information. You should be aware that there is always some risk involved in transmitting information over the internet and that there is also some risk that others could find a way to thwart our security systems. Such breaches can lead to things such as reputational harm, fraud or identity theft. Therefore, we encourage you to exercise discretion regarding the Personal information you choose to disclose.

Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.

If you feel that your privacy was treated not in accordance with our policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly at privacy@aarpalternative.com.

Marketing

We may use your Personal Information, such as your full name, email address, etc., either directly or indirectly, to send you notifications, messages and other updates about new features, offerings, events and special opportunities or any other information we think you may find valuable. We may provide such notices through any of the contact means available to us, through the Services, or through our marketing campaigns on any other sites or platforms.

If you do not wish to receive such promotional communications, you may notify us at any time by changing your communications preferences in your account, by following the “unsubscribe”, “stop”, “opt-out” or “change e-mail preferences” instructions contained in the promotional communications you receive, or by sending an email to privacy@aarpalternative.com.

Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you service-related updates and notifications.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

Minors

The Services are not designated to individuals under the age of 18 and we do not knowingly collect or solicit Personal Information from anyone under the age of 18. By accessing, using or interacting with our Services, you certify to us that you are not under the age of 18. If you are under 18 years old, you should not use the Services, nor provide any Personal Information to us.

We reserve the right to access and verify any Personal Information collected from you by us. In the event that we become aware that an individual under the age of 18 or the Applicable Age has shared any information without verification of parental consent, we will discard such information. If you have any reason to believe that a minor has shared any information with us, it will be advisable to contact us at privacy@aarpalternative.com.

Updates or amendments to the Privacy Policy

We may revise this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on our website (as reflected in the "Last Revised" heading). In the event of a material change to the Privacy Policy, we will notify you through the Services or via email. We encourage you to review this Privacy Policy regularly for any changes.

Your continued use of the Services, following the notification of such amendments, constitutes your acknowledgement and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us

If you have any general questions regarding the Services or the information that we collect about you and how we use it, please contact us at privacy@aarpalternative.com.

Physical address:

Age A.G. (UK) Ltd
43 Manchester Street,
London, England, W1U 7LP